jilibrt Privacy
Policy

jilibrt ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all registered players and visitors to the jilibrt website. This Privacy Policy describes our practices for collecting, using, storing, disclosing, and protecting personal information in connection with the operation of the jilibrt online casino and sports betting platform, accessible at https://jilibrt.net.

This Policy applies to all users of the jilibrt Platform, including registered players, prospective players who browse the website without registering, and any individual who contacts jilibrt's customer support team. It covers personal data collected through the website, mobile browser access, and any other digital channel operated by jilibrt.

This Privacy Policy should be read in conjunction with jilibrt's Terms and Conditions, which together form the complete agreement governing your use of the Platform. In the event of any inconsistency between this Policy and any other document, this Privacy Policy shall prevail with respect to data protection matters.

jilibrt operates in the PAGCOR-regulated online gaming market in the Philippines. Our data practices are designed to comply with applicable Philippine data protection laws and the standards expected of a responsible gaming operator serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and nationwide.

jilibrt collects the following categories of personal data from players and website visitors:

jilibrt collects personal data through the following channels and methods:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a promotion.
• Automated technical collection: Data collected automatically as you browse or use the jilibrt Platform, including through cookies, web beacons, server logs, and similar tracking technologies described in Section 8 of this Policy.
• Payment processors: Financial transaction data received from third-party payment service providers including GCash, PayMaya, and partner banking institutions when you make deposits or request withdrawals.
• Identity verification partners: Data received from third-party KYC and identity verification service providers engaged by jilibrt to support age and identity confirmation processes.
• Fraud and security providers: Risk signals, device fingerprinting data, and fraud indicators received from third-party security and fraud prevention services to protect the integrity of the Platform.
• Publicly available sources: In limited circumstances, jilibrt may supplement player data with information obtained from publicly available databases to support AML screening obligations.

jilibrt processes your personal data for the following purposes, each of which is supported by a lawful basis under applicable data protection law:

• Account creation and management: To register your jilibrt account, authenticate your identity, and manage your account profile, settings, and preferences.
• KYC and regulatory compliance: To verify your identity and age (21+ requirement), comply with PAGCOR regulatory obligations, and fulfil anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Transaction processing: To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and card payment methods.
• Platform operation and improvement: To operate, maintain, and improve the jilibrt Platform, including diagnosing technical issues, developing new features, and optimising game performance.
• Fraud detection and security: To monitor for suspicious activity, detect and prevent fraud, cheating, and prohibited conduct, and protect the security of the Platform and all players.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, enforce deposit limits, facilitate self-exclusion requests, and comply with responsible gaming obligations.
• Customer support: To respond to your enquiries, process complaints, and provide technical assistance through the jilibrt support team.
• Marketing communications: To send you promotional offers, bonus updates, and platform news — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal obligations: To comply with applicable Philippine law, regulatory directives, court orders, or lawful requests from competent authorities.

jilibrt does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and card processing partners receive the financial data necessary to process your deposit and withdrawal transactions.
• KYC and identity verification providers: Third-party verification services that assist jilibrt in confirming the identity and age of players as required by regulatory obligations.
• Game software providers: Licensed game studios and software providers whose games are hosted on the jilibrt Platform may receive limited technical and session data necessary for game operation and fairness auditing.
• Fraud prevention and security services: Specialist third-party providers engaged to detect and prevent fraud, money laundering, and other prohibited activities on the Platform.
• Regulatory and law enforcement authorities: PAGCOR and other relevant Philippine regulatory bodies, or law enforcement agencies, where jilibrt is legally required to disclose player data in connection with a regulatory inquiry, investigation, or court order.
• Professional advisers: Lawyers, auditors, accountants, and other professional advisers engaged by jilibrt, subject to confidentiality obligations, in connection with the operation or defence of the business.
• Business successors: In the event of a merger, acquisition, or sale of jilibrt's business or assets, personal data held by the Platform may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom jilibrt shares personal data are required to handle that data in accordance with applicable data protection law and jilibrt's data processing requirements. jilibrt does not permit third parties to use player data for their own independent marketing or commercial purposes.

jilibrt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

As a general guide, our data retention approach is as follows:

• Active account data: Retained for the full duration of your registered account relationship with jilibrt, plus the applicable post-closure retention period.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure, in compliance with AML regulatory requirements applicable in the Philippines.
• Financial transaction records: Retained for a minimum of five (5) years in accordance with financial record-keeping obligations.
• Support and communications records: Retained for up to three (3) years following the resolution of the relevant matter, unless a longer period is required for dispute or legal proceedings.
• Technical and usage data: Retained in identifiable form for up to two (2) years; thereafter retained in aggregated, anonymised form for analytics purposes.
• Marketing consent records: Retained for the duration of your marketing subscription and for a reasonable period thereafter as evidence of consent.

Where personal data is no longer required for any lawful purpose, jilibrt will securely delete or anonymise that data in accordance with its internal data disposal procedures.

jilibrt implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilibrt Platform.
• Encryption of sensitive data fields — including passwords and financial account details — at rest using industry-standard encryption algorithms.
• Role-based access controls ensuring that jilibrt staff can only access personal data to the extent necessary for their specific job function.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Intrusion detection systems and real-time monitoring for anomalous access patterns.
• Secure, access-controlled data storage facilities with physical security controls where data is stored on-premises.

While jilibrt takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying jilibrt immediately if you suspect any unauthorised access to your account.

jilibrt uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support security functions. A cookie is a small text file placed on your device by a website you visit.

jilibrt uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cookies enable core features such as account login sessions, navigation, and security functions. They cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Collect anonymised data about how visitors use the jilibrt Platform, including which pages are visited most frequently and how users navigate the site. This data is used to improve Platform performance and user experience.
• Functionality cookies: Remember your preferences — such as language settings and display options — to provide a more personalised experience on return visits.
• Security cookies: Used by jilibrt's fraud detection and session authentication systems to identify and prevent unauthorised access and suspicious activity.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the jilibrt Platform. jilibrt does not use cookies to serve third-party advertising on external websites.

Subject to applicable Philippine data protection law and certain regulatory limitations, registered jilibrt players have the following rights with respect to their personal data:

• Right to access: You have the right to request a copy of the personal data that jilibrt holds about you, including information on how it is used and with whom it has been shared.
• Right to correction: You have the right to request correction of any inaccurate or incomplete personal data held by jilibrt. You may update many of your account details directly through your account dashboard.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibrt's legal and regulatory obligations to retain certain data (e.g., AML and KYC records).
• Right to restrict processing: You may request that jilibrt temporarily restrict the processing of your personal data in certain circumstances, such as while a correction request is being assessed.
• Right to data portability: Where technically feasible and legally applicable, you may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw marketing consent: You may withdraw your consent to receive marketing communications from jilibrt at any time by updating your account preferences or contacting the support team.
• Right to complain: If you believe that jilibrt has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant Philippine data protection authority.

To exercise any of the above rights, please contact the jilibrt data protection team at [email protected]. jilibrt will respond to all valid requests within a reasonable timeframe and, where required by applicable law, within the prescribed statutory period.

The jilibrt Platform is strictly intended for adults aged 21 years and above. jilibrt does not knowingly collect personal data from individuals under the age of 21 and does not permit persons under this age to register or use the Platform in any capacity.

As part of the registration and KYC process, jilibrt requires all players to confirm their date of birth and, where required, to submit a government-issued ID confirming that they meet the 21+ age requirement. jilibrt reserves the right to suspend any account where there is reasonable doubt about the account holder's age pending verification.

jilibrt's primary operations and data storage are focused on serving Filipino players, and we take care to ensure that personal data is handled in a manner consistent with Philippine data protection standards.

In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where jilibrt uses cloud infrastructure, game software providers, or security service providers that operate internationally. Where such transfers occur, jilibrt implements appropriate safeguards to ensure that your data receives a level of protection equivalent to that provided under Philippine law, including:

• Entering into data processing agreements with all international service providers that include binding data protection obligations.
• Where applicable, relying on recognised transfer mechanisms such as standard contractual clauses or adequacy determinations.
• Conducting due diligence on the data security practices of international service providers before engaging their services.

jilibrt may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever a material change is made.

Where a change to this Policy is material — meaning it significantly affects how we collect or use your personal data — jilibrt will endeavour to notify registered players by email to their registered address, or by displaying a prominent notice on the Platform, prior to the change taking effect.

Your continued use of the jilibrt Platform after any updated Privacy Policy has been published constitutes your acknowledgement of, and agreement to, the revised Policy. If you do not agree with any change, you may request account closure in accordance with the Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilibrt handles your personal data, please do not hesitate to contact us. Our support and data protection team is available around the clock to assist Filipino players.

When submitting a data rights request, please include your registered email address and a brief description of your request so that we can identify your account and respond efficiently. jilibrt may need to verify your identity before processing certain data access or deletion requests to ensure the security of your account.

For additional information on your rights as a data subject under Philippine law, you may also refer to the guidance published by the relevant Philippine data protection authority.